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Email Notifications

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Global Email Templates

We want to brand all of the email notifications that we use, but having to copy/paste the code for each new site and for each individual notification every time is a bit of a hastle. The ideal situation would be to have global templates that are e...
Davin Dixon 3 months ago in Pressero / Email Notifications 0 New Idea

Email notification when a payment fails

When a client completes an order using the new Authorize.net payment system and there is an issue, the order still completes, but the files are not released so the order sits in the que.  An email notification would inform us that there was an iss...
Guest over 3 years ago in Pressero / Email Notifications 5 New Idea

further customize email templates

Currently the CART_SUMMARY template within the email template NEW ORDER is not editable. It would be nice to have an option to further customize the body of the email templates beyond this CART_SUMMARY template generated by the server.
Guest over 3 years ago in Pressero / Email Notifications 6 New Idea

Notificaciones del Sistema por Email

Las notificaciones del sistema no llegan por email, las notificaciones del sistema suelen darse con "problemas al realizar el pago". Sería de gran utilidad que llegasen al correo para poder avisar al cliente debido a que puede suponer que el pedid...
Guest 2 months ago in Pressero / Email Notifications 0 New Idea

Email Notifications - Add "Requested By" Info As Default

When looking at email notifications, it can become quite confusing on who placed an order when the Customer Information section on the email notifications defaults to the user account primary address and the primary address changes frequently. It ...
Guest over 1 year ago in Pressero / Email Notifications 0 New Idea

Limit information the user can see in order history

Can we make it so that the end user cannot see the name and email address of the person who updates the status of a job? [See attached] This is useful information for me as the admin for all my sites but I can't think of any reason the end user (o...
Scott Hillbrand almost 3 years ago in Pressero / Email Notifications 1 New Idea

Site or Platform is down email notification

In addition to receiving an email notification for a Pressero or e-Doc release, I'd like to be notified when either of these services are not working or if my site is down so I can prepare my team to answer an influx of customers calls and plan my...
Kelly Mellert almost 3 years ago in Pressero / Email Notifications 10 New Idea

Suppress content that contains empty tag results (email notifications)

Ability to hide content if the included tag returns empty. Example: there are 3 address fields available to customers, which few need. It would improve the presentation of emails if you could suppress the entire line for ##CUST_ADDRESS2## and ##CU...
Guest almost 2 years ago in Pressero / Email Notifications 0 New Idea

Add Budget variable for notifications

Add a budget variable, e.g. ##ORDERBUDGET## or ##ORDER_BUDGET## as variables to get information about the budgets in the notifications.
Antonio Rosania over 1 year ago in Pressero / Email Notifications 1 New Idea

Allow us to bind an e-mail notification to a newly created status, instead of locking them to preexisting status we may never use

Title We cannot inform our clients that their order are 1. Being processed 2. Was expedited 3. Was canceled. This seems a rather important oversight ! There should simply have a menu in "workflow => statut" saying "would you like to send a noti...
Guest 7 months ago in Pressero / Email Notifications 0 New Idea