Skip to Main Content
Ideas Portal
Status New Idea
Workspace Pressero
Created by Danny Wilson
Created on Mar 25, 2020

Integration Synchronization Lookback Period is 30 Days - Change to 7 days

When you first turn on Integration using Embedded Services you have an option to 'Synchronize' orders. When selected it will go back 30 days (according to the documentation) and pull orders for whatever sites you have selected.

My opinion is that orders 30 days ago have already been processed, completed, and shipped. So this just clogs up your MIS system.

My proposal is to default to 7 days, if something more is needed it would require intervention by Aleyant.

There should also be a Information bubble on the Syncronize button letting you know the consequences of selecting this option, and perhaps a link to the support article

  • Attach files
  • Jim Riddles
    Reply
    |
    Mar 26, 2020

    I agree with Paul Wywrot. Rather than a hard-coded number of days, this should be a user-configured selection.

  • Paul Wywrot
    Reply
    |
    Mar 25, 2020

    When considering this item, I would also propose a configurable number of days, per subscriber or, better yet, per site.