It would help generate more orders when someone creates a new user account on a storefront, the system sends out a new user account reminder email alert when the new site user does not place an order within 30 days of creating the account. EXAMPLE...
Be able to edit a specific email notification when resending the notification
When resending an email notification, it would be useful if the admin user can edit the specific email to add comments, variables or other users before resending the email notification.
When a client completes an order using the new Authorize.net payment system and there is an issue, the order still completes, but the files are not released so the order sits in the que. An email notification would inform us that there was an iss...
Allow Print Ready files (Non Digital Delivery) and Order Reports to be sent out in Emails
At present we have a site and due to our workflow we need to have the Print Ready files and/or Job Detail reports to be available in Emails. I understand we can use Digital Deliver option but then this causes an issue with shipping charges. It wou...
Currently the CART_SUMMARY template within the email template NEW ORDER is not editable. It would be nice to have an option to further customize the body of the email templates beyond this CART_SUMMARY template generated by the server.
We want to brand all of the email notifications that we use, but having to copy/paste the code for each new site and for each individual notification every time is a bit of a hastle. The ideal situation would be to have global templates that are e...
Limit information the user can see in order history
Can we make it so that the end user cannot see the name and email address of the person who updates the status of a job? [See attached] This is useful information for me as the admin for all my sites but I can't think of any reason the end user (o...
Email Notifications - Add "Requested By" Info As Default
When looking at email notifications, it can become quite confusing on who placed an order when the Customer Information section on the email notifications defaults to the user account primary address and the primary address changes frequently. It ...
Suppress content that contains empty tag results (email notifications)
Ability to hide content if the included tag returns empty. Example: there are 3 address fields available to customers, which few need. It would improve the presentation of emails if you could suppress the entire line for ##CUST_ADDRESS2## and ##CU...
In addition to receiving an email notification for a Pressero or e-Doc release, I'd like to be notified when either of these services are not working or if my site is down so I can prepare my team to answer an influx of customers calls and plan my...