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Status New Idea
Workspace Pressero
Created by Trent Foreman
Created on Jul 1, 2019

Hold on charging a customer until they approve the order.

Customers are looking to enhance the order approval area.

As a customer, I would like it to only authorize and approve the purchase amount and then we complete the actual charge upon completion of the job.

Currently in Pressero the process for credit cards is immediately charging the card as soon as the order is placed.

Can this be set up to authorize and reserve the charges only? This would allow for an order to be placed, and if it goes into an approval process. The charge is captured, but not authorized until the order is approved.

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  • Bill Casey
    Reply
    |
    Aug 23, 2019

    At a minimum, don't charge the card until the order is approved. We have too many orders that get denied or cancelled and end up having to issue refunds to the card. It is a waste of time!