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Ideas Portal
Status New Idea
Workspace Pressero
Categories User Interface
Created by Olivia MacLachlan
Created on Jan 27, 2023

Remove individual internal contact emails from user's order details

We have had many users reach out to production and shipping team members directly instead of using the intended customer service process. We realized this was due to team members' emails being listed with the status changes on the user's Order Details page.

This is helpful information for internal visibility but should not be accessible to users.

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