Ideas Portal
Currently in case of multiple items in an order let's say Item-1 and Item-2.
Item 1 is approved.
Item 2 is denied.
In the above scenario Item 1 along with Item-2 gets moved from pending to main order list as 0.00 in total but the status of denied the item shows "Order received"
Please see this screencast: https://www.screencast.com/t/LayOYmON1Gy
This should at-least arrive as Order Cancelled to avoid confusion, since item is already denined it should not appear as Order recieved.
Can all PENDING orders simple fall into the ORDER HISTORY, but be RED. The color RED is almost enough to send a mental flag that that something is need with this order so it can turn to GREEN. All our customers look for all order status in their ORDER HISTORY section. They have no idea to look for a button called PENDING.
This would be a great update. To go one layer deeper - we use a mapped import module that connects with our MIS. That module sees an item as "Order Received" and automatically imports that with the rest of the order. Would be nice if there was a way to drop the denied item from that order completely so the team doesn't have to monitor each order manually.
Agreed!