Ideas Portal
For a product that has field scripting, it's important for a customer to see the actual changes as they are made. For example: Our chinese raffle ticket has 22 instances that should have the same number. Right now, they are all at 00001. However, if the customer wants to change the number we only want the customer to have to enter that number 1 time. The other 21 instances should rely on the field scripting to change all the fields and show the number entered. Right now, it only changes the prompted field and the other 21 fields do not show up. Alternately, I have removed the field scripting and now all the numbering fields show 00001 except the single prompted instance. If they enter a 1234 in that field it's the only numbered field that changes and the rest stay at 00001. Either option is still very confusing to our customers.
Kelly,
Can you provide a little more clarification? Is this template set up as a single page with multiple tickets per page, or is it a multi-page template, with a separate page per ticket?
Instead of field scripting, have you looked into using "Another Field" as the field's input type? You could then link it to the field where your customer actually enters their number, and it will always match.