Ideas Portal
If you lock the locations that the user can pick, it currently locks both shipping and billing address pull-downs. We have a B2B site for a client who wants their users to select only the allowed shipping locations. However, this limits what billing addresses they can use, and some of the users have outside credit cards with different billing addresses that are not tied to the shipping location at all.....
so when they try to complete an order, the credit card payment rejects because they cannot put in a custom billing address to pay for their items.
It would be nice for the Locations feature to have an option that locks shipping option locations to the predefined locations list, but still leaves the option open for the user to add a billing address for their credit card to process and complete via Authorize.net.
Hi Everyone,
This is what we are thinking about implementing.
Please review and let us know if this will work for you.
Basically we will split the address book mode dropdown between Shipping address and Billing address. (see image)
This is a desperate needs of ours too! We have 500 salons that can't adjust shipping address BUT need to enter billing addresses for personal business cards. I think sometimes it goes through but one of the salons contacted the CEO of the company about their issue!
I have assigned the user accounts as "shared" so they can't update passwords but can add a billing (and unfortunately a shipping address) and put instructions on the checkout page but if a stylist COMPLETES the order before updating the billing address and then the gets the order declined, the order goes to pending, and because it's a shared site they get email notifications and can't do anything about the pending order because they can't even see it. And then of course can't delete it.
Thanks for submitting your idea to our Aha! portal! We’ve reviewed it, and while it's not something we're moving forward with immediately, we believe it has potential and we’re keeping it under consideration for future planning.
We regularly revisit ideas like yours when we review our roadmap and prioritize upcoming work. If we move forward with this idea, we’ll be sure to update the status so you’re in the loop.
We appreciate your input-it truly helps us build better software.
Thank you for submitting your idea through our Aha! portal! We truly appreciate you taking the time to share your thoughts and help us improve our product.
We've received your request and our product team is currently reviewing it. While we may not be able to respond to every idea individually, please know that your feedback is valuable and plays a key role in shaping the direction of our software.
We'll keep you updated if your idea progresses into our development plans.
Thanks again for contributing to our product's evolution!
Best regards,
Chris Beaven
Aleyant Product Team