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Ideas Portal
Status New Idea
Workspace eDocBuilder
Created by Brian Coale
Created on Jun 24, 2020

Restore Image Picker Previews to former size & quality

We've had customers call us to voice their concerns about how blurry and pixelated the previews for their images look in the image picker in eDoc Builder. This has never been an issue before, so I looked into it a little more, and as it turns out, the eDoc Builder development team has made the unfortunate choice of limiting the size of these previews to 150 px. I say unfortunate because the actual preview size is 226 px, so the images will always look blurry and pixelated. Also unfortunate because it was intentional. I know this because older image picker thumbnails weighed in at 450 px.

Question: Would you buy products from an online store that had blurry pixelated product images?

It seems like a small thing, but the quality of these image previews are a direct reflection on our brand. We're telling our customers that we don't care about the quality of the products that we print for them.

Please consider restoring this important functionality.

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