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Email Notifications

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Email notification when a payment fails

When a client completes an order using the new Authorize.net payment system and there is an issue, the order still completes, but the files are not released so the order sits in the que.  An email notification would inform us that there was an iss...
Guest over 4 years ago in Pressero / Email Notifications 13 Planned

further customize email templates

Currently the CART_SUMMARY template within the email template NEW ORDER is not editable. It would be nice to have an option to further customize the body of the email templates beyond this CART_SUMMARY template generated by the server.
Guest over 4 years ago in Pressero / Email Notifications 7 New Idea

Limit information the user can see in order history

Can we make it so that the end user cannot see the name and email address of the person who updates the status of a job? [See attached] This is useful information for me as the admin for all my sites but I can't think of any reason the end user (o...
Scott Hillbrand almost 4 years ago in Pressero / Email Notifications 1 New Idea

Site or Platform is down email notification

In addition to receiving an email notification for a Pressero or e-Doc release, I'd like to be notified when either of these services are not working or if my site is down so I can prepare my team to answer an influx of customers calls and plan my...
Kelly Mellert almost 4 years ago in Pressero / Email Notifications 10 New Idea

'Order Cancelled, notification on email notifications

So recipients will know when order has been cancelled
Virgilio Perido about 4 years ago in Pressero / Email Notifications 3 New Idea

Add a new user account reminder email alert

It would help generate more orders when someone creates a new user account on a storefront, the system sends out a new user account reminder email alert when the new site user does not place an order within 30 days of creating the account. EXAMPLE...
Guest about 2 months ago in Pressero / Email Notifications 0 New Idea

Email Notifications - Add "Requested By" Info As Default

When looking at email notifications, it can become quite confusing on who placed an order when the Customer Information section on the email notifications defaults to the user account primary address and the primary address changes frequently. It ...
Guest over 2 years ago in Pressero / Email Notifications 0 New Idea

Suppress content that contains empty tag results (email notifications)

Ability to hide content if the included tag returns empty. Example: there are 3 address fields available to customers, which few need. It would improve the presentation of emails if you could suppress the entire line for ##CUST_ADDRESS2## and ##CU...
Guest almost 3 years ago in Pressero / Email Notifications 0 New Idea

allow email notifications to be assigned to specific forms

I have multiple forms on a site - and I need to be able to specify for each form which admin group will receive the email notification for that form. There is one form in particular in this case where one of our admin's absolutely needs to receive...
Guest over 3 years ago in Pressero / Email Notifications 0 New Idea

Custom "Order Completed" notification based on Shipping Method - Example: "Order Ready for Pickup"

Alter "Order Completed" notification based on Shipping Methods. Particularly helpful to allow "Order Ready for Pickup" notifictaions with pickup instructions or address.
Olivia MacLachlan over 4 years ago in Pressero / Approvals & Workflow / Email Notifications / Users & User Groups 1 New Idea